Friday, February 16, 2007
Responding to people with class
During our recent trip to Common Ground Development in New York City, we toured three properties the organization has restored to use as single room occupancy apartments for low-income and formerly homeless persons.
Their work is stellar.
The buildings are all emaculate. The restorations exquisite.
Most importantly, the residents are enjoying great and encouraging living environments.
During our trip, we witnessed no problems with loitering, drunkenness or any sort of disturbance caused by any of the over 1,200 tenants leasing apartments from Common Ground.
The environments are key to the success they are experiencing.
The environments establish an expectation among the residents. No one could reside in such great places and be a "bum."
One of the features I appreciated, even in the bitter cold, was the rooftop patios and gardens. We were told that the tenants really took advantage of these spaces, especially in the springtime. [Forgive the quality of these photos. I captured them with my cell phone.]
The vision of Common Ground is amazing. The results are phenomenal.
What a model.
Talk about taking people seriously and responding to everyone with class, grace and quality!